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Commercial Lending Services Administrator

About Us

Are you someone who seeks opportunity and has a true desire to grow your career with an organization that has enriched the lives of its clients and communities in the Greater Washington region for more than 150 years? If so, Sandy Spring Bank may be the perfect fit for you!

Sandy Spring Bank is a growing financial services company focused on creating real experiences for our employees, clients, shareholders and communities. We are proud to have been recognized by The Washington Post and the Baltimore Sun as a Top Workplace, by Forbes magazine as the #1 Bank in Maryland, as well as by American Banker as a Best Bank to Work For. It is our employees who play an integral role in shaping who we are as a company and upholding what matters most to us: people and relationships.

To help us attract the highest quality individuals, we offer a comprehensive benefits package to those who qualify. We offer competitive market salaries, paid time off, multiple retirement savings options, full health care options, life insurance, health care and dependent care flexible spending accounts, career development opportunities, tuition assistance and volunteer opportunities. We are proud to offer those, and so much more, making Sandy Spring Bank a remarkable place to work and build a career.

About The Job

Sandy Spring Bank is currently recruiting for a Commercial Lending Services Administrator in the Credit Administration Department. If you are the chosen candidate, you will be responsible for the coordination and servicing of commercial loans.  Duties include coordination with Commercial Lending Service Team Lead (CLSTL), Portfolio Managers (PM), Market Leader (ML) and Senior Credit Officer (SCO).  Administrator will provide support to Relationship Managers (RM) as it relates to client contact/inquiries.

Areas of focus:

  • Loan Closing/ Processing (45%) Understands credit risks and is able to structure non-complex commercial loans with little supervision. Has a firm understanding of loan policy.  Able to understand complex legal issues as it pertains to real estate collateral; ability to research and understand implications of  liens; judgments, tax sales, chain of title, encroachments, easements and lawsuits; well versed in other issues such as environmental due diligence.  Interacts at a high level with Bank appointed counsel and is effective with minimal supervision. Assists RM with coordinating closings for new and renewed loans; Interfaces directly with the borrower and attorneys as needed to assemble additional supporting information and due diligence required for closing; prepares boarding sheet for attorney prepared loans; With RM, reviews internally and attorney prepared loan documents for accuracy and first review of title work; Under the direction of the RM, prepares commitment letters for laser pro documented loans and forwards to RM for review; orders environmental reports and evaluations/ appraisals; Requests field exams; Prepares adverse action letters, closing instruction letters; attends commercial closings when needed; Sends all decline/ withdrawn files to File Management. Responsible for proactively utilizing the CX360 pipeline reports to understand current and upcoming requests/needs.
  • Maintenance and Servicing (25%) Handles multiple tasks with the ability to master a significant workload. Able to assist RM with more complex deals including, but not limited to, bond financing, loan participations, government contractors and construction financing. Collaborates with RMs and Portfolio Managers (PMs) to maintain Doc Exception Reports for loans assigned to the Region. Administrator interfaces directly with borrowers to collect this information in concert with the RM. Monitors loans past due and coming due; partners with RM/PM team members to be mindful of loan delinquencies and/or future payoffs. Services existing portfolio of clients by preparing and executing loan disbursements and advances including executing wire transfers when appropriate; provides problem resolution; receives and answers direct or indirect inquiries from clients. For loans approved in the field, Administrator is responsible for making sure signed approvals and executed documents are scanned to a shared client file and to create an electronic credit and documentation file. Provides post-closing support as well by providing executed documentation to clients. Assists Relationship Manager by collecting fee income related to bank charges as well as charges related to services rendered by outside parties.PA is responsible for monitoring the Coming Due Letter of Credit report, coordinating with the RM to extend or close.
  • Client Contact/ Engagement (10%) Interacts as a key Relationship Partner with all Bank Clients, specifically knowledgeable and proactive with Platinum clients in market. Administrator is responsible for the following: Assisting in expanding current client relationships through needs-based selling techniques; acts as a back-up contact for commercial clients; identifies potential new commercial business for RM team members; participates in joint business calls (as needed) with RM/PM teams; Maintains a high level of professionalism and courtesy with clientele and internal partners at all times. Acts as a senior partner for portfolio administrators in terms of training or assisting in designated job responsibilities.
  • Portfolio Administration (20%) Provides administrative support in the following areas: monthly summary reports, weekly delinquency reports; Internal and External Bank Exams; assist with coordination of divisional meetings; clearing documentation exceptions; Provides support to RMs by answering questions and resolving administration issues; Assists with properly processing overdrafts, loan bookings; account status changes and collection of past due payments and financial information. Following guidelines in the Stage Guide, PA enters renewals into CX360 platform. May be assigned other duties as needed.

Required Skills:

  • Position requires a broad level of professional experience in related field with a minimum of 7 years work experience in commercial lending support; knowledge of commercial loan documentation and lending principles.
  • Ability to utilize standard PC based software to prepare correspondence, reports and other documents as needed.
  • Excellent communication skills needed to effectively work with diverse groups of internal/external clients to explain products and interpret policy. 
  • The highest level of problem solving skills is required; situations require operational knowledge of the work and the unit, which may involve a range of possible solutions to problems.
  • Work is under minimal supervision, where the work requires independent judgment in the interpretation of existing policies and procedures and the selection of alternative procedures and work routines.  Alternatives may be limited or not well defined.

Sandy Spring Bank requires COVID-19 vaccination(s) as a condition of employment for all employees.  Submission of Covid-19 Vaccination Card is required if hired.  Accommodations may be available for those who are unable to be vaccinated for medical or religious reasons.
Sandy Spring Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We maintain a drug-free workplace environment and perform pre-employment substance abuse testing.
If you require a reasonable accommodation to apply for a position, please call our job line at 1-800-399-5919 and select option 5. Requests are considered on a case-by-case basis.